Privacy Policy

Privacy Policy

The data controller for the collection, processing and use of your personal data on www.cocoon-company.com is Cocoon Company ApS, Erhvervsparken 1, 8882 Faarvang CVR 33599994.

Cocoon Company collects and processes your personal data when you do the following:

  • Visit our website
  • Making a purchase of our products
  • Creating a customer account
  • Review our website
  • Send us questions, complaints or feedback

When Purchasing

Your general contact information, such as name, address, phone number and e-mail, is collected in order to deliver your order. We collect your email address and phone number in order to send you an order confirmation and a delivery confirmation, and to be able to book shipping with GLS and carriers.

When you pay for your product, we collect your name, card data and IP address. The information collected in connection with the payment transaction is only used and stored for payment processing and fulfilment of the agreement entered into.

If you do not wish to provide the personal data required to complete a product purchase, you will unfortunately not be able to purchase products from us on our website.

When Marketing

If you have consented to receive marketing from Cocoon Company, such as email newsletters, we process your name, email address and purchase history for marketing purposes. We obtain your consent when you register as a user or in connection with your purchase. You can withdraw your consent at any time.

Data Storage

Your data will be deleted no later than 5 years after you have received your last purchased item.

Third Parties

Information provided on www.cocoon-company.com is not passed on or sold to third parties.

Your Rights

You also have the right to know what information is stored about you.

You have these rights under the Personal Data Act and enquiries in this connection should be directed to shop@cocooncompany.dk

As a registered user, you have the right to:

  • Be informed about what data we have about you
  • Have inaccurate information corrected
  • Have your data deleted (in certain cases)
  • Object to the processing of your data

You can contact us at: shop@cocooncompany.dk

Questions about our privacy policy?

Contact our customer service